Mattermost Team Edition als Software als Service

Mattermost team chat in the German cloud

Mattermost is an open-source solution that enables teams to communicate securely and efficiently via team chat (similar to Slack®) by managing messages, files, and tasks in one central location. This helps you achieve better collaboration and productivity within your team. The solution is fully managed as Software as a Service (SaaS), including updates, backups, security, and GDPR-compliant hosting in Germany, so you can benefit from smooth operation without having to maintain your own IT infrastructure.

Mattermost Hosting Germany
DSGVO konform, deutsche Cloud, klimaneutral

Benefits of Mattermost Team Edition SaaS

Chat Chat

Team chat for your company

Group chats, public and private channels, threads, file and media sharing, link and media preview, and search function.

Attach Attach

Cross-platform

Work wherever you want. Dedicated native software clients for web, Windows®, macOS®, Linux, iOS®, and Android®.

Language Language

Multi-language

Support for over 20 languages, including English, German, French, Spanish, Italian, Dutch, and many more.

Hosting in Germany

ISO/IEC 27001 certification, daily backups, redundant connections, and GDPR-compliant data storage in Germany.

Maximum safety

Encrypted data transfer, daily backups, two-factor authentication, and continuous archiving.

Optional support

Need further assistance setting up and integrating the Mattermost solution into your IT? We are happy to help!

Mattermost Team Edition packages & plans

Our offer is aimed exclusively at commercial customers. All prices are net plus VAT.

One month free per year with annual payment.

The contract term and billing period for Mattermost Team Edition as a SaaS product is one month with monthly payment and 12 months with annual payment.

If you require a customized Mattermost solution, please contact us and we will work with you to plan a solution tailored to your needs.

Monthly payment
Annual payment

  • Mattermost Team Edition
    Start

  • € 29.00per month plus VAT
  • Suitable for
  • Number of users
  • Technical support
  • Guaranteed response time
  • 24-hour emergency hotline, 365 days a year
  • Provision
  • Own IPv4 or IPv6 address included
  • Verwalteter Server, Mattermost-Updates und proaktive Überwachung sind enthalten.
  • Included vCPU
  • Storage space
  • Storage space expandable via S3-compatible object storage
  • Ressourcen erweiterbar (vCPU, RAM)
  • Daily backup to external data center and storage
  • Additional server snapshots
  • External additional firewall included (managed by cloudshift®)
  • Additional VPN available at extra cost
  • Defined SLAs for availability
  • Contact us

  • Mattermost Team Edition
    Start

  • € 29.00per month plus VAT
  • Small businesses, beginners
  • Unlimited
    (Recommended for up to approx. 250 simultaneous users)
  • Email
  • SaaS in your own private cloud
    Your own managed vServer
  • 2
  • 40 GB
    Minus Mattermost installation
  • 7 days
  • Contact us

  • Mattermost Team Edition
    Business

  • € 69.00per month plus VAT
  • Medium-sized companies
  • Unlimited
    (Recommended for up to approx. 500 simultaneous users)
  • Email
  • 24 h
  • SaaS in your own private cloud
    Your own managed vServer
  • 4
  • 80 GB
    Minus Mattermost installation
  • Price upon request
  • 7 days
  • 99,7 %
  • Contact us

  • Mattermost Team Edition
    Premium
    mit telefonischem Support

  • € 129.00per month plus VAT
  • Medium and large companies with higher requirements for SLA, backup, and security
  • Unlimited
    (Recommended for up to approx. 500 simultaneous users)
  • Email, telephone during business hours
  • 12 h
  • Optional extra
    + € 150.00 plus VAT per month
  • SaaS in your own private cloud
    Your own managed vServer
  • 4
  • 80 GB
    Minus Mattermost installation
  • Price upon request
  • 14 days
  • 2 server snapshots included
  • 99,9 %
  • Contact us

Open-source team collaboration for your business. In the German cloud.

Mattermost Team Edition is a modern, open-source team communication solution (comparable to Slack®) that offers real-time chat, file sharing, threads, custom emojis, and seamless cross-platform search—including native apps for web, desktop, and mobile. As a self-hosted alternative, you retain full control over your data: in data centers in Germany for maximum data sovereignty and GDPR compliance.

Security is at the core: Mattermost supports TLS transport encryption, multi-factor authentication (MFA), SAML/SSO integration, AD/LDAP integration, granular access rights, and compliance audits – all automated and regularly updated. As a fully managed SaaS service, there is no IT overhead or maintenance – you benefit from predictable costs, high availability, and constant security without having to operate your own infrastructure.

FAQ Mattermost Team Edition SaaS

Communication & Messaging

  • 1-to-1 and group chats, public and private channels → structured team communication.
  • Threaded conversations and unlimited chat history → easy tracking and searching.
  • Platform & Device Support
  • Native apps for web, Windows, macOS, Linux, iOS, and Android → consistent availability across devices.
  • File & Media Management
  • File and media sharing, including link and media previews.
  • Continuous archiving – stable storage of all content.

Search

  • Unlimited search history across messages and files – integrated into the platform.

Visual & brand customization

  • Custom branding: Customization with your own logo, color scheme, themes – including custom emojis.

Security & authentication

  • Supports multi-factor authentication (MFA) to increase account security.

Extensions & integrations

  • Plugins, slash commands, bot support, webhooks, and API interfaces → flexible integration with external tools.
  • Integration with development tools such as GitHub, Jira, Jenkins via webhooks/bots.

Multilingual

  • User interface available in over 20 languages, including English, German, French, Spanish, Italian, Portuguese (Brazil), Russian, Turkish, Chinese, Japanese, Korean, Polish, Romanian, Ukrainian, Bulgarian, Swedish, and Hungarian.

Scalability & release cycle

  • Scalable from dozens to hundreds of users.
  • Regular releases: Feature updates are released approximately every two months.

Mattermost is an open-source team chat and collaboration platform that is now also available as software as a service (SaaS). Here, you can conveniently use Mattermost Team Edition—with all basic features—as a cloud-hosted solution.

  • Hosted solution
  • Mattermost is operated as Software as a Service (SaaS). Your instance runs on isolated virtual infrastructure in the cloud, without the need for your own hardware or infrastructure. The environment is isolated and provided exclusively for your team. You even get your own IP address free of charge.
  • Maintenance and updates
  • All technical aspects – including security updates, backups, and system administration – are handled centrally by cloudshift®. This completely relieves you of administrative tasks.
  • Accessibility
  • Access is convenient via a web interface, with no installation required. You can access Mattermost from anywhere – whether in the office, at home, or on the go.
  • Scalability
  • The platform scales dynamically with your requirements – whether you have small teams or want to grow into a larger workspace. The infrastructure adapts flexibly.

In short, Mattermost SaaS from cloudshift® means you get a fully featured, always up-to-date, and secure team chat solution – with no technical effort, efficient administration, and clearly calculable costs.

Mattermost Team Edition attaches great importance to the protection of stored data. Important security aspects include:

  • Data transmission: Communication with the web interface and between services is secured via HTTPS to prevent eavesdropping and manipulation.
  • Access control: User rights and roles are managed in detail so that only authorized users can access specific documents or functions.
  • Two-factor authentication (2FA) can be enabled in Mattermost.
  • Regular updates: Continuous updates ensure that known security vulnerabilities are closed promptly. cloudshift® takes care of these updates for you, so you always have maximum protection.
  • Backup and recovery: We automatically back up all data at least once a day to an external and physically separate data center.
  • IP restriction: It is possible to restrict access to Mattermost to your company’s IP address.
  • Optional: Virtual Private Network (VPN): On request, we offer you the option of setting up your own VPN in your company network as a paid add-on service. All data is then transmitted through an additional encrypted data tunnel.

You can find more information about our infrastructure and security here.

All our servers are located in Germany and are operated in accordance with the strict requirements of the GDPR. Communication between our systems is always encrypted (SSL/TLS). We use firewalls to separate network areas from each other and regularly install security updates. Upon request, you can export or delete your data at any time.

Yes, it is possible to further increase security by integrating Mattermost into your company network via a VPN (Virtual Private Network).

What is a VPN?

A VPN (Virtual Private Network) establishes an encrypted and secure connection between a device (e.g., laptop or server) and the internal company network via the Internet. You can think of it as a protected tunnel through which all data is transmitted. This ensures that no unauthorized third parties can read or manipulate the data traffic.

How does a VPN increase the security of Mattermost?

By integrating Mattermost into your VPN, you benefit from several advantages:

  • Access restriction: Access to the application is only possible via the VPN. This means that Mattermost is not publicly accessible on the Internet, which significantly reduces the attack surface.
  • Encrypted transmission: All data, including sensitive documents and login details, is transmitted in encrypted form.
  • Integration into your internal network: You can configure Mattermost to communicate with other internal systems such as file storage, user directories (e.g., Active Directory), or backup solutions.

Implementation in practice

To set this up, you need a VPN server (e.g., with WireGuard, OpenVPN, or a firewall appliance) that is operated within your company network. You can then configure Paperless-ngx to only accept requests from the VPN—for example, via firewall rules or the web server configuration. Employees then connect to the company network via VPN access to access Mattermost.

Overall, this solution is a very effective measure for significantly increasing the security and data protection of your team chat.

Setting up a VPN is an additional service. Please contact us and we will plan the VPN connection together with you.

As a SaaS solution, Mattermost not only offers you a modern and powerful platform for team collaboration, but also the option to run your system under your own domain – for example, teamchat.yourdomain.com. This allows you to maintain a consistent brand identity and seamlessly integrate Mattermost into your existing IT infrastructure.

To use your own domain, you need to adjust a so-called A record in your DNS configuration. The A record is configured to point to the IP address of your private cloud where Mattermost is hosted. This step ensures that all requests to your custom domain are forwarded directly to the correct server, allowing you to access your Mattermost team chat smoothly and securely.

If you already have your own domain, you can easily make this entry via the management interface of your DNS provider. If you do not yet have a domain or prefer a domain specifically tailored to Mattermost, we also offer you the option of registering a new domain directly through our service. Our team of experts is available to assist you, ensuring that the entire setup process is straightforward and efficient.

Using your own domain not only improves your company’s professional image, but also optimizes integration into your existing IT landscape. With a direct DNS link, you benefit from increased security, better performance, and a user-friendly access structure. Overall, this flexibility helps make your team chat even more effective and tailored to your individual requirements.

Clients for various operating systems such as Windows®, macOS®, Linux, iOS®, and Android® can be downloaded from the Mattermost website.

Yes. Mattermost provides a detailed migration guide for switching from Slack.

You have questions or need an individual offer?

Our cloud experts will be happy to answer your questions about the design, implementation and operation of your applications in the cloud. We look forward to your inquiry!

Talk to our experts Arrange phone appointment

hello@cloudshift.de

+49 69 17 53 73 46 - 0

Mon. till Fri. 9 a.m. till 5 p.m.